When contacting us regarding services for your loved ones, a representative will quickly respond to your request and arrange a meeting that will be convenient for you and your family members. During this initial meeting, a nurse coordinator will conduct all needed assessments to identify their specific medical needs, health requirements and overall in-home status. Based on the collective information,through consultation between the family and medical professionals, an appropriate care plan will be constructed and provided to the family.
1st Serenity Healthcare performs strict screening, extensive background checks and thorough evaluations of education, certification, and training. We provide background checks on all caregivers registered on our site. You and your family, in conjunction with 1st Serenity, will assist in identifying a private-duty caregiver from our pool of caregivers that will best meet your needs. Some key things to remember when selecting your private-duty caregiver: personality, education, experience, attitude, compatibility, and most importantly, your needs. Once a caregiver is chosen, we will work with you and the caregiver to ensure all contractual relationships are in place and service can begin.
The caregiver will follow the Plan of Care that the nurse develops. As your needs and health change, the care plan will be revised accordingly by our nurse.